Tranship Logistics – Governing Use of Our Services
Last updated: January 20, 2026
Welcome to Tranship Logistics ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, delivery services, escrow services, and any related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
These Terms constitute a legally binding agreement between you ("you", "User", "Shipper", "Consignee", or "Customer") and Tranship Logistics, a logistics provider based in Lagos, Nigeria.
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
To use certain features (e.g., booking deliveries, escrow), you may need to provide accurate information and create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
By tendering goods for delivery, you represent and warrant that:
We reserve the right to refuse, suspend, or return any shipment that we reasonably believe violates these Terms, is unsafe, illegal, or unacceptable for carriage.
We do not accept for carriage: hazardous materials (as defined by IATA/ICAO/IMDG), illegal substances, perishables without proper packaging, live animals (except in approved cases), weapons, pornography, counterfeit goods, or any items prohibited by Nigerian law or international regulations.
Our liability for loss, damage, delay, or non-delivery is limited to the lesser of:
We are not liable for indirect, consequential, special, punitive, or exemplary damages, including loss of profits, business interruption, or data loss.
We are not liable for loss/damage caused by: improper packaging, inherent vice/defect in goods, acts of God, war, strikes, customs delays, or your negligence/instructions.
You agree to pay all fees, charges, taxes, duties, and surcharges associated with your use of the Services. Late payments may incur interest and collection fees.
Escrow transactions are governed by separate escrow terms agreed upon at the time of booking. We act as a neutral escrow holder and release funds only upon mutual agreement or fulfillment of release conditions.
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising out of or in connection with these Terms shall be resolved through good-faith negotiation, failing which, by arbitration in Lagos under the Arbitration and Mediation Act 2023, or by the courts of Lagos, Nigeria.
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms. We will notify you of material changes via the website or email where practicable.
We may suspend or terminate your access to the Services at any time for violation of these Terms, non-payment, or any other reason we deem necessary, without liability.
For questions about these Terms, contact us at: info@mytranship.com
By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.